Didn’t love what you ordered?

Rag doll is happy to accept online returns within 30 days of your purchase date for a full refund, exchange for an item of equal value, or store credit.

Items returned after the 30-day return period are not eligible for a refund or exchange.

Items must be returned in undamaged and clean condition. 

To make a return:

• please email ragdollsurf@gmail.com

• Include your name and order number.

We’ll help you process your return and provide a free shipping label for your purchased item.

• Simply repackage the item

• attach our shipping label

• drop it off at the post office.

Once we receive your return, please allow 3-5 business days for processing.

If your return is accepted, please allow 3-5 business days for a refund to appear on your original method of paymen

Note: Rag doll can only deal directly with customers that have purchased through our online store. If you have purchased through a Retail Store, please get in contact with the store you have purchased from, and they will be able to liaise with you to quickly resolve your issue.